Wednesday 14 September 2011

Week Five - Managing Stress

Stress
Is to feel tense, uncomfortable, under pressure and anxious.

Symptoms of excessive stress

  • Headache
  • Fatigue
  • Anxiety
  •  Skin rashers and pimples
  •       Tension
  • Irritability
  • Tremors
  • Aggression
  • Reduced appetite
  • Indigestion depression
  • Weight loss or overeating
  • Dizziness
  • Poor memory
  • Insomnia
  • Irregular bowel movements
  • Inability to concentrate
  • Indecisiveness

Causes of stress in the workplace

  • Workoverload and long hours
  • Responsibiity
  • Fear of redundancy
  • Bullying
  • Dealing with the public           
  • Harassment
  • Performance-related pay conditions
  • Lackof control over work
  • Interruptions
  • Not expressing yourself / having no say in decision-making
  • Not understanding/agreeing with management decisions
  • Poor or inadequate training
  • Lack of constructie feedback on performance
  • Inadequate staffing levels
  • Feeling that tasks are too complex, boring or repetitive
  • Shift work, overtime
  • Conflicts with managers and / or other workers

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